Downloads
Downloads are provided to licensed customers on request. Send an email to support@softwareinsight.com.au quoting your licence number and the files you need, and we will reply with your links during support hours.
| File | Version | Date | Size | Notes |
|---|---|---|---|---|
| InsightSuite — full installer | 8.2.4 | 14 Aug 2026 | 268 MB | Licensed clients |
| InsightSuite — latest hotfix | 8.2.5 | 29 Sep 2026 | 6 MB | Licensed clients |
| User guide (complete) | 8.2 | 14 Aug 2026 | 12 MB | |
| Release notes — version 8.2 | 8.2 | 14 Aug 2026 | 340 KB | |
| Administrator handbook | 8.2 | 14 Aug 2026 | 2.1 MB | |
| Import templates | 8.2 | 14 Aug 2026 | 120 KB | Excel workbook |
| Backup & restore guide | 8.2 | 14 Aug 2026 | 480 KB |
How versions and hotfixes work
Minor updates (8.2.5, 8.2.6 …) are included in your licence and arrive through the built-in update service; they install in minutes and do not change the data structure. Major versions (8.3, 9.0) are offered to existing customers at preferential rates with a summary of what changed, what it will not break, and a recommended path, including a parallel-install option.
Hotfixes are released only for confirmed defects, are listed in the release notes with their symptom, and carry a one-line rollback instruction. Managed clients have updates applied and verified for them outside business hours.
Before you upgrade
- Take a verified backup the same day.
- Read the release notes’ ‘preparation’ section.
- Install on one workstation first; the update service supports staged rollouts.
- Avoid month-end week for anything larger than a hotfix.
System requirements
Requirements vary slightly by edition and hosting arrangement; the installer checks them automatically. The figures below cover the common on-premises configuration; cloud-hosted clients need only a current browser.
| Component | Minimum | Recommended |
|---|---|---|
| Operating system | Current Microsoft Windows desktop or server | Windows Server, current release |
| Processor | 2 cores | 4 cores or better |
| Memory | 8 GB | 16 GB |
| Disk | 10 GB free for the suite | SSD, 20 GB+ free |
| Database | Included edition | Included edition on its own volume |
| Workstations | Current Microsoft Windows desktop | Two screens for finance roles |
Existing customers upgrading an older server: the installer and the support desk will both tell you where your hardware falls short before you spend anything.
Installation, in five steps
- 1Verify the prerequisites
The installer checks operating system, database and disk space first, and refuses to continue if something is missing.
- 2Back up, and prove the backup
Take a verified backup of any existing InsightSuite data before anything touches it. The installer will remind you.
- 3Install to the server, then workstations
One server installation, then the lightweight workstation setup, which can be deployed by link.
- 4Enter or confirm the licence key
The key activates the modules and user count on your licence. A re-issued key after a server replacement takes one email to the support desk.
- 5Open the about screen and check the version
The version and build number shown must match the release notes you were sent. If they do not, stop and call us before using the system.
Version support policy
We support the current release and the one immediately preceding it. Support for a version ends when the second release after it ships, and the closing date for every version is published in the release notes at least six months ahead. Hotfixes are released only for confirmed defects, are listed with their symptom in the release notes, and carry a one-line rollback instruction. Organisations that must stay on an older version for a defined period (a certification cycle, a busy season) should talk to us at the managed desk; a support window can usually be arranged.