Case studies
Each project below is real work by the consulting team, written with the client’s permission. It describes the situation, the difficulty, what was changed, and the measured result. Names and identifying detail are left out.
Each number was measured before and after by the client, not by Software Insight. Where a project hit friction, the friction is described.
Insight Ledger + Insight Reports, 34 staff, three depots
Read the case study »Community ServicesCommunity services provider: a paper archive became a searchable libraryInsight Docs + Insight Flow, 61 staff across four sites
Read the case study »Property ManagementProperty management firm: the register and the insurance finally agreeInsight Assets + Insight Ledger, 22 staff
Read the case study »Wholesale DistributionFamily wholesaler: six modules, one quarter, zero dramaFull InsightSuite rollout, 48 staff, two warehouses
Read the case study »Engineering ConsultancyEngineering consultancy: approvals that took a week now take an hourInsight Reports + Insight Flow, 15 staff across three offices
Read the case study »Allied Health GroupAllied health group: a support desk that quieted the phoneInsight Care + Insight Docs, 40 staff across five clinics
Read the case study »Vocational TrainingTraining provider: enrolment paperwork that stopped eating the termInsight Docs + Insight Flow, 29 staff across two campuses
Read the case study »Food ManufacturingFood manufacturer: maintenance that happens before the breakdownInsight Assets + Insight Reports, 76 staff, one plant
Read the case study »Membership AssociationMembership association: renewals that chase themselvesInsight Care + Insight Ledger, 18 staff, national membership
Read the case study »What every case study has in common
- A process review before a price.
- A parallel run before go-live.
- A named lead consultant from first workshop to closing session.
- Training by role, on the client’s own data.
Which case study to read first
- If month end is the problem: the freight operator and the wholesaler.
- If paperwork is the bottleneck: the community services provider and the engineering consultancy.
- If assets have become a guess: the property management firm and the food manufacturer.
- If requests pile up in an inbox: the allied health group and the membership association.
- If the calendar runs the business: the training provider.